General conditions of Sale
Identification of the seller
FANTALEGGINS is a brand owned by Moizo Federico, an individual company with registered office in Largo Gramsci 14, 20066 Melzo (MI) and warehouse location at Coop La Giovane, Via Romagnoli 24/26, San Polo di Torrile (PR), 43056
Application of the general conditions of sale
The confirmation of the order implies for the Customer the acceptance of these general conditions.
Validity of offers
The articles visible on the site are available while stocks last.
In the event of a charge or withdrawal relating to an unavailable item, FANTALEGGINS undertakes to offer a voucher or to reimburse the Customer within 15 days.
FANTALEGGINS undertakes to inform the Customer by e-mail that he has ordered an item that is not available.
Presentation of products
The products for sale are described and presented as accurately as possible.
Nevertheless, in the event of errors or omissions in this presentation, FANTALEGGINS declines any responsibility, for this reason and for the safety of consumers:
Customers who purchase food supplement products are invited to check the full correspondence between the information indicated online and the original label affixed to the package sent before using or opening the package itself.
Please note that the images of the products are purely indicative and illustrative, often the packaging is changed by the manufacturer without notice to Fantaleggins.
Before opening the package and using the product, the customer is also invited to carefully check the expiry date of the purchased product and, if the product has no "usable" expiry date, to promptly report it to the customer service who will collect it.
Price of products
Prices are presented in euros, including taxes for Italy.
The VAT amount appears when the customer selects the product. In the event of changes in the VAT rates, such changes may affect the final price of the items without the need for notification to the Customer.
FANTALEGGINS reserves the right to change its prices at any time; however, the products will be invoiced at the price in effect at the time the order is registered.
Information regarding Fantaleggins
Company name: Moizo Federico
VAT number: 04372500969
Registered office: Largo Gramsci 14, 20066 Melzo (MI)
email: info@fantaleggins.com
Business register number: MZOFRC82E05F119J
Online deadlines
FANTALEGGINS guarantees, through its ISO9001 qualified warehouse for the expiration of all products, automatically withdrawing all expired batches, or close to the expiration date, from online trading.
All scans of deadlines and lots will be reported in the tax documents to ensure full traceability of the products sold by FANTALEGGINS.
Non-EU countries
The prices for non-EU countries are indicated including VAT.
Any order placed on the site and delivered to non-EU countries could be subject to any taxes, customs duties or documentation that are imposed when the package is delivered.
These rights, taxes and documentation related to the delivery of an item are the responsibility of the customer and are his responsibility.
FANTALEGGINS is not required to verify customs duties, applicable taxes, or any documentation required.
We therefore inform you that by ordering on the FANTALEGGINS.COM website, you are considered as the official importer and you are forced to comply with all the laws and rules of the country in which you receive the goods.
We want our customers to be aware that cross-border deliveries may be subject to a customs opening and inspection procedure.
Order
The customer validates the order as indicated below. Validation implies acceptance of these general conditions of sale.
Order changes
Once the order is confirmed, it is immediately sent to the warehouse for picking.
Therefore we ask you to check your order before confirming it, as once sent it WILL NOT BE POSSIBLE TO CHANGE OR CANCEL IT.
Treatment of packages not delivered by our courier
These are packages that have not been delivered to the final recipient for the following reasons: unknown recipient, unclaimed, refused, damage during transport, tampering FANTALEGGINS does not guarantee the reservation of the items ordered and may be obliged to refund the order if the products or products are not available.
In case of non-delivery of the order and the return of the goods to our office, the customer will be charged the relative transport costs incurred by Moizo Federico.
Therefore, any reimbursement, in the event of advance payment, will have a reduction in the actual transport costs incurred.
Parcel damaged
Sign with reservation in case of damaged package.
Responsibility
Moizo Federico assumes only an obligation of intermediation on all phases of access to the site, consultation, filling in forms, execution of the order, delivery of items or on any other service. Therefore, Moizo Federico declines all responsibility for inconveniences or damages deriving from the use of the Internet and totally unrelated to the obligations and precautions adopted by Moizo Federico. In particular, all unforeseen events relating to the provision of the service, external intrusions or the presence of computer viruses will not be attributable to Moizo Federico. Similarly, anything that is due to force majeure pursuant to the provisions of the Court of Cassation totally exempts Moizo Federico from any liability. Customers enjoy the guarantees provided by the brands present on the site.
Warranty
All products for sale on FANTALEGGINS are covered by a legal guarantee of conformity provided for by art. 128-135 of the consumer code.
The legal guarantee lasts two years from the delivery of the goods and must be asserted by the consumer within two months from the discovery of the defect. In the event of a defect, the item must be returned with all the attached labels and the original bag, in the case of clothing, or with packaging that has not been tampered with or opened in the case of supplements.
The consumer can assert his rights regarding the legal guarantee by contacting FANTALEGGINS directly.
In case of lack of conformity, FANTALEGGINS must be contacted at the address: info@fantaleggins.com
Deliveries
The indication of the order fulfillment time is not binding for FANTALEGGINS but absolutely indicative.
There may be cases in which the indicated processing time is postponed by a few hours / day for technical / logistical needs.
The time indication for same-day shipping (for orders received before 11.00 am) may be subject to variations and delays for orders placed with a credit card payment method. Any such delay is attributable to checks carried out by credit institutions and credit card issuers.
In case of delay in delivery or non-delivery, contact customer service at info@fantaleggins.com
Complimentary products
The gifts included in the order may vary depending on availability at the time of order fulfillment. For the free products there is no possibility to make a change, not even a change of size.
Invoice request (Italian customers)
To request an invoice, simply indicate the invoice request in the cart and correctly fill in the billing data (SDI / pec and VAT number.
The invoice can only be requested by the following subjects:
VAT number holders
Entities similar to companies without VAT obligation but possessing a numerical tax code.
For private individuals with an alphanumeric tax code it will be possible to request only the receipt.
Intellectual property
All elements of the FANTALEGGINS website, visual or sound, including the technology that supports them, are protected by copyright, trademark or patent rights.
These elements are the exclusive property of FANTALEGGINS.
All hypertext links that refer to the FANTALEGGINS site and that use in particular the techniques of framing, deep-linking, in-line linking or other type of direct connection techniques are strictly and formally prohibited.
Without exception, all connections, even if tacitly authorized, must be withdrawn at the request of FANTALEGGINS.
Nominative data
FANTALEGGINS, for service needs, reserves the right to collect personal data relating to users of the site.
Furthermore, FANTALEGGINS reserves the right to transfer the data collected on its site for commercial purposes.
In any case, and in accordance with the provisions of the law, all users or customers of the site may at any time oppose the commercial use of their data and also avail themselves of the right of access, rectification and elimination of their personal data.
Online Dispute Resolution:
info@fantaleggins.com
CONTACT US
For information on orders, products, etc., write to: info@fantaleggins